Strata Manager – The Ultimate Multi-Tasking Occupation

People choose occupations for a variety of reasons, usually related to their level of interest in a particular vocational area and their aptitude for gaining the necessary skills. For many people, one of the overriding factors that steer them in a particular direction is the level of engagement they must have with the general public in a typical working day.

Some occupations lend themselves to working closely with people much more than others. Retail, sales, health care, business and personal services are just some of the industries where communication skills and the enjoyment of interacting with others are major draw cards. People who would rather be supervised and in isolation do not typically choose these types of jobs.

Strata Management not a Suitable Role for Anti-Social People

A vocation they would never even consider is strata management and, in particular, the role of a strata manager. This role would be immensely challenging for a person who could happily work for days without consulting or conversing with another person. While they may be technically competent to perform the financial and administration tasks required, the necessity to engage daily with owners, suppliers, service providers and tenants, amongst others, would place them under considerable stress.

Obviously then, a successful strata manager is one who enjoys a busy and varied day with lots of people contact. They thrive on solving problems, diffusing issues, making decisions, exercising leadership and using and enhancing their communication and negotiation skills. Of course there are many other skills that are required other than the ability to get along with people. However, having the customer as the focus of their activity and treating them accordingly is the grease that keeps the wheels moving.

How many Skill Sets does a Strata Manager Require?

An effective strata manager must also have a range of technical skills. Financial management is one of the most important areas of responsibility. A good strata manager has the financial systems in place to ensure that all accounting conventions are followed, all transactions have a clear audit trail and financial reports are available on time for the Council. They should also have a sound understanding of the legislation around strata titles and the ability to keep this knowledge up to date.

The strata manager must also have sound business administration skills or the ability to supervise staff with those skills. Records must be kept for taxation and reporting purposes, invoices should be paid on time, employees paid according to relevant industrial arrangements and PAYG tax remitted to the ATO. Telephone queries need to be handled professionally, unit bookings made in complexes where there is a high proportion of tenants, and business systems managed and maintained to account for and report on all this activity.

Essentially, a strata manager of a large complex is similar to the manager of a small business, and should have the same skill sets. Getting the right combination of people and technical skills is a challenge, but once the right combination is found, the role, while always challenging, is stimulating for the person who wants to work in close contact with other people. Further information about working as a strata manager is available at………. This could just be the perfect career opportunity for the right person.